Why Operating Models Decide Whether Post-Launch Support Gets Abandoned or Actually Works

https://technivorz.com/why-composable-commerce-feels-like-a-scam-to-mid-market-ctos-javiers-story/

Which questions about operating models and abandoned post-launch support will I answer, and why they matter? Companies launch products with fanfare and roadmaps. Weeks or months later, support teams are swamped and roadmaps stall