Voice AI can slip up by misunderstanding questions or guessing incorrectly,...

https://fernandosbrilliantnews.iamarrows.com/openai-realtime-voice-prompting-what-does-it-say-about-confirming-ids

Voice AI can slip up by misunderstanding questions or guessing incorrectly, leading to wrong answers. A simple check like having the system read back order IDs helps catch mix-ups early