Listen without rushing to fix things. Ask what would help, and offer a...

https://highstylife.com/is-it-better-to-say-you-have-a-problem-or-i-noticed-you-look-tired/

Listen without rushing to fix things. Ask what would help, and offer a practical step, like sitting with them while they make a call. Say, “I’m here, and we can talk again when you’re ready.” Set clear boundaries