By 2026, AI customer service automation won’t just chase full resolutions;...

https://rapid-wiki.win/index.php/Zowie_vs_Zendesk_AI:_Do_I_Need_Both_for_My_Support_Team%3F

By 2026, AI customer service automation won’t just chase full resolutions; it’ll focus more on assisting agents. Real-world teams are hitting 70% task handling in a week, cutting costs from $3-$6 down to around $0.50 per interaction