After testing AI customer service automation platforms across high-volume...

https://ricardosinterestingwords.swiftnestly.com/posts/zowie-vs-zendesk-ai-do-i-need-both-for-my-support-team

After testing AI customer service automation platforms across high-volume teams, I've seen some hit 70% task automation in just a week. But don’t expect them to fully resolve complex issues—most still assist agents instead of replacing them